We are currently seeking qualified candidates for the following positions:



These positions will provide remote and onsite support to clients seeking assistance with technical issues. This position is responsible for troubleshooting desktop, server, firewall, switch, backup, anti-virus, anti-spam, internet connectivity and network administration issues.

Travel around the city of Houston is required, however we will do our best to keep you on your side of town.

Required Knowledge:

  1. Significant network administration experience in the following environment:
    • Windows 2008/2012 Server, SBS 08
    • Active Directory
    • Windows 7, Windows 8 Desktops
  2. Significant administrative knowledge of:
    • Windows 2008/2012 LAN & WAN architecture
    • Hardware (including cable, hubs, routers, switches, etc)
    • Network configuration
    • Network protocols TCP/IP, DHCP, DNS, RAS, WINS
    • Troubleshooting LAN/WAN routing and connectivity issues
    • Anti-virus software configuration, installation, deployment
    • Backup hardware and procedures as well as disaster recovery
    • Spam filtering software
    • Internet firewalls and security
    • NTFS permissions and file server security
    • Microsoft Internet Information Server
    • Microsoft SQL Server
    • Computer configuration/installation
  3. Significant computer and network troubleshooting skills
  4. Knowledge of current technological developments and trends
  5. Working knowledge and experience with:
    • Internet email systems and protocols
    • Microsoft Exchange
    • Microsoft Office: Word, Excel, Outlook, PowerPoint
    • Print Servers
    • Remote administration concepts and tools

Preferred Criteria:

  1. Microsoft Certified
  2. Some general Linux experience
  3. Scripting (login scripts, etc.)
  4. A + Certified

(if no Certifications, need minimum 2 to 3 years demonstrable professional experience)

Personal Skills:

  1. Excellent customer service skills
    • Patience
    • Clear and professional communication
    • Ability to communicate technical information to non-technical personnel
    • Strong documentation skills
  2. Service attitude is a must
  3. Demonstrated ability to contribute thoughtful planning, careful execution, and effective teamwork.
  4. Ability to collaborate with other IT professionals and, as needed, various external consultants/vendors. Your role will include a variety of tasks: conceiving and implementing new system deployment; administering networks, remote administration, training and supporting end-users.
  5. Help develop and implement strategies to maintain MS applications on desktops, servers, remote access, and various SQL databases. In addition, you will help plan and implement major software upgrades (e.g., server operating system, Exchange/Outlook)
  6. Well organized – ability to manage multiple activities simultaneously
  7. Capable of working both independently or on a team
  8. Must be self-driven and able to work with little supervision
  9. Flexibility to adapt to varying environments

Physical Skills:

  1. Able to lift 50 pounds (or personal computer, monitor, printer)

Working Conditions:

  1. Monday to Friday 8 AM to 5 PM, business hours will vary slightly according to client work schedule
  2. Available to come in early or stay late as required
  3. Available for after hours support
  4. Able to travel around town

We only hire great people who take excellent care of our clients. Send in your MS Word format resume

Location: Houston Area
Compensation: Depending on your IT skills & strength
We will hire part-time, contract, internship, telecommuting

E-mail resume and cover letter to: info@concerto-houston.com or send to: 12345 Jones Road, Suite 124, Houston, TX 77070.